Shipping policy


All items are sent via Royal Mail Tracked & Signed insured for the total value of your purchase. 



Royal Mail Tracked 48: 2 working day aim from £4.50

Royal Mail Tracked 24: Next working day aim from £6

Special Delivery: Next working day by 1pm aim from £10



Tracked & Signed: 3-5 working day aim from £9.99



Tracked & Signed: 5-7 working day aim from £14.99 

International orders have a processing time of 1-2 working days. Orders placed outside the United Kingdom may be subject to delays at customs and customs fees/taxes.


Once your order is placed, you will receive a confirmation email letting you know that our fulfilment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Exact shipping fees can be found at checkout.

Custom and VAT fees may apply when ordering from countries outside the UK. The fees are charged by the Revenue & Customs of the country where the product is being shipped to. The cost of such additional fees will be imposed on you as a customer. The Connect does not take responsibility for custom and VAT fees.